Thanks...we're honoured!
If your company is not chosen by the readers of Fleet News
as one of only 4 recommended suppliers in your sector, it is easy to dismiss
such an accolade as inconsequential.
If, however, like RVM Fleet Services, your
company has been honoured by being so selected, it represents significant
validation of all the hard work we have put in to make sure our services are
amongst the best.
This recognition by Fleet News readers is all the more
significant because it represents an independent view of our service as
assessed by the people that use it, namely our customers.
As a specialist
supplier in the field of claims management we are so proud that our focus on
personal service and cost saving is clearly paying off and this news has
spurred us on to make sure these aspects of our service remain at the centre of
what we do.
So, why has RVM received this recognition?
Integral to the business is our ability to flex our programs
according to specific areas of emphasis as required by the fleet. Examples of
this might be in terms of insurance cover, repair strategy, alternative
transport options, reporting, recharging, third party handling and many other
aspects of the service.
Additionally, the structure of our operations department
allows the personal case managers to see the claim through from start to finish
which means that no aspect of the work is carried out by a separate department.
Similarly our Sales & Account Managers work alongside the operational teams
who deliver the service, which allows full and frank communication between
functions that traditionally operate separately.
Contrary to recent industry comment, RVM FS does not believe
the accident management industry has been focused on a fee-free income-per-claim basis as we have successfully negotiated a modest fee structure with all
of our fleet clients consistently over the 15 years we have been trading.
This
business model allows us the flexibility to select suppliers on the basis of
fit for purpose as opposed to other commercial criteria.
We'd love to hear from you...
If, like the readers of Fleet News, you would like to see
why RVM FS is different, call us on
0113224889, email us at sales@rvmfleetservices.co.uk or have a look at at our website.
