Thursday, 26 September 2013

Does Telematics Go Far Enough in Reducing Fleet Risk?

The use of vehicle-based technology to monitor and assess driver behaviour is a growing trend but does an investment in telematics stack up in a road risk context?

Here are some of the reasons why we believe fleets should proceed with caution.  

Cost 

One of the quoted benefits of some telematics solutions is that fleets can reduce their claim risk – and ultimately their insurance premiums - by installing gadgets that monitor (and report on) driving techniques - BUT The technology doesn’t come cheap and if savings don’t materialize, the return on investment will be negative.  

Digital dependency 

If a red LED starts flashing on the dashboard to alert a driver to poor technique the chances are that he or she will drive more carefully. If the telematics aren’t there, the driver will revert back to their old ways. Bad drivers don’t need an alarm bell, they need to change their driving culture.

The only way to achieve sustained long-term improvement that will reduce accidents and risk is to establish the root cause of poor driving and tackle it head on. Flashing lights might act as a reminder to drive more smoothly but erratic drivers needs to understand why their behaviour is risky and how they can improve their awareness and skills.  

One size fits all 

As any fleet manager knows, all drivers are different. Telematics can be used to alert drivers to all sorts of poor behaviour on the roads but they adopt a blanket approach that covers a narrow range of issues.

Although the symptoms of bad driving may fall into the categories picked up by the technology, the causes will vary hugely from person to person. Driver training can be implemented throughout your fleet as a preventative measure but tailored training offers a one on one educational approach that gets to the heart of the problem, tackling  

Our Solution 

The cost of Telematics could be regarded as something of a “sledgehammer to crack a nut” (especially when used on drivers that don’t warrant the special attention) and should therefore only become the ‘weapon of choice’ in particular circumstances.

From a cost viewpoint, it makes more financial sense to tailor a risk program using a range of cost-effective tools to instill and maintain a better attitude towards driving safety.

Additionally, in contrast to a Telematics solution, a fleet would gain more value by introducing training tools that are specific to identified driving risks, which avoids the “blunderbuss” approach and reduces wasted time and resource.

At RVM we believe there is a place for Telematics in assisting the journey towards low risk and we also accept that both telematics and training can be costly. That’s why we do things differently.

Our range of risk assessment tools are designed to identify low, medium and high risk drivers quickly, accurately and cost-effectively and link electronically and concurrently with our tailored approach to training.

This approach is designed to target specific driver weaknesses and thereby ensure the risk reduction budget is used smartly by applying it only to those areas that will have the greatest benefit in reducing your driving risk. This may in some cases include telematics.  

Take the first step – identify your fleet’s weak spots. Call us on 0113 224 8888 to find out how or visit our website.

1 comment:

  1. Pretty interesting article, in my opinion I think that telematics is a great way to first get started on to better standards of safety, and gather important information that can be used across the board for a better future

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